Terms & Conditions of Sale
Please read and agree to all 3-sections
Moss Grills warrants this product to be free from defects in material and workmanship for 1 year from the original date of purchase by the consumer. This warranty is limited to the counter replacement at the time of purchase, with the original purchase receipt. Moss Grills will not be liable for the loss of damage of any kind, incidental or consequential damages of any kind. Any part tampered or modified will void warranty. In the event of a mechanical defect of the grill caused by the shipping company. Moss Grills will file a damage claim for the consumer and be responsible for exchanging the damage item or any related parts at no cost to the consumer. Please note at the time of delivery & if damage is noticed after the merchandise delivered we have 3 days to notify the carrier or the claim will be denied.
If the consumer is within the geographical area, the consumer may bring the grill into the manufacturing office and the repairs will be fixed and corrected at no additional cost to the consumer. If the consumer is located out of the geographical location, Moss Grills will be responsible for arranging with a supplier close to the consumer address to resolve the issues that the consumer may have, Moss Grills will make the arrangements and cover the bill at no additional cost to the consumer. This warranty is useful to the purchaser only, and the consumer must have your original receipt, For more information on cancellation policies or returning items, warranty information please call a customer care support team representative at 619-608-8129.
2. Shipping Information for Continental United States of America:
- All Single Barrel Grills – $160.00 across the USA
- All Double Barrel Grills – $240.00 across the USA
Exceptions are: Alaska, Hawaii, Puerto Rico, and other outside territories. Ask for custom shipping quote.
Shipping Lead Time:
Usually shipping from time of order is 2-3 weeks. May through August may be 4-8 weeks from time of order. Moss Grills does not guarantee delivers for any holidays, private parties or any upcoming schedule, events. Unless, additional fees are paid to guarantee delivery for special event.
California Sales Tax is collected for all sales delivered,or picked-up, in the state of California of 8%, or prevailing rates.
3. Mandatory Safety Information:
Please review all safety tips guidelines from the following websites to prevent fire or personal injury.
4. Layaway Plan Agreement Conditions
Our Layaway programs are designed for customers who want a Moss Grill, but can’t pay for everything at once. You can take up to 9 months to pay.
Moss Grills will begin to manufacture your custom built grill after your purchase is “paid in full.” Manufacturing takes usually 4 to 6 weeks before shipping your grill to you.
Please give us a call if you have any questions about our Layaway programs at 619-608-81289.